Increase customers’ loyalty with smart virtual agents

Virtual assistants deliver a highly customized service, 24/7 available. Probably the best way to inform, assist and build a long-lasting relationship with your customers.

Insurance / Banking

Top 3 ways Insurance companies or Banks use chatbots

1
Lead Generation
Recommandation
2
Customer Care
Insurance policy
3
Engagement
Login failure
Success

Numbers don't lie

+12%

Lead generation

84%

Customer Support automation

-48%

Login failure

Alptis, insurance assistant

78%

Automation rate

  • Answers any questions about reimbursement process,
  • Help users to find the right service in the customer area,
  • Automate and ease processes.

Api, you personal assistant

84%

Customer support automation

  • Provide a 24/7 available support, instantly,
  • Help users to log in the customer area,
  • Offer human-agent handover when necessary.

Login assistant

-48%

Login failure

Helps users to log in the customer area,
Q&A about processes and customer profils management.