Supercharge your customer support capabilities
The easiest customer support automation platform to build and enrich smart customer service chatbots.
- No AI training or painful setup process,
- Business oriented tools for a smarter chatbot,
- White-gloves customer service available 24/7.
Proprietary conversational AI
Hybrid NLU to faster your chatbot go-to-market. Increase understanding capabilities without AI training.
- Plug and play solution,
- Multilingual by design,
- Native disambiguation feature.
Smart Q&A maker
Use existing Q&As, chat transcripts or knowledge bases for your chatbot’s foundation.
- Import knowledge and deploy without training,
- Logs clustering technology,
- Complex knowledge management capabilities.
Grow your bots smarter
Monitor your chatbot performance and improve your resolution rate quickly.
- 50+ kpis available,
- Logs clustering and satisfaction monitoring,
- Actionable monitoring dashboards.
Supercharge your human agents
Let humans be more efficient by giving them time to solve complex issues. Provide an hybrid and powerful customer support to your users.
- Live-chat software integrations,
- Friction-less handover protocol,
- Ticket creation capabilities.
Re-engagement through conversations
Re-engage your customers inside existing conversation with targeted push-messages.
- Campaign editing tool,
- Rich medias campaign,
- Audience management tool.