Turn your FAQ in a smart chatbot
The best conversational AI platform to automate your customer support, track your performance and engage your customers.
Centralized knowledge management
Gather business knowledge from any source
- Turn any FAQ into a smart Chatbot,
- Automatically transfer knowledge from human to AI,
- Feed your chatbot with calls and chats transcripts.
Enhance your understanding ability
- Take advantage of pre-trained NLU models to speed deployment,
- Take advantage of a hybrid multi-models NLU Technology (semantics + machine learning),
- Build your chatbot in any language.
Smartly blend automation and personal outreach
- Native human handover feature,
- Instantaneous support for real-time or asynchronous resolution,
- Connection of ticketing or CRM solutions to individualize the user experience.
Webchat or Messaging apps
Deploy your virtual agent on any channel.
- Be where your customers are,
- Deploy a voice or text chatbot quickly and without constraints,
- Don't worry about compliance and security issues.
Provide a white-gloves customer service
- Leverage customer data to deliver a personalized experience,
- Contextualize conversations to build a lasting relationship,
- Understand your customers' requests and wishes so that you can respond precisely to them.