Disruptive customer support combining virtual and human agents
Keep your human agents into the loop. Boost their productivity and hire more expert to leverage a hybrid customer care strategy.
Hand over to a human agent at the right time
- Connect any live-chat / ticket management solution,
- Hand over to human with context and history,
- Seamless users’ experience in the conversation.
Never leave a customer helpless
- Increase your customer support’s availability,
- Increase your human agents’ productivity,
- Provide the best answer in the shortest delay.
Leverage existing solutions with our native integrations
- Plug our solution to your eco-system,
- Customize virtual agents’ behavior depending on context,
- Combine live and asynchronous hand over for better efficiency.