Building Virtual Agents in a Data-driven Way

Unlock insights from data to build smart conversational experiences for customer service. Leverage the power of artificial intelligence to understand what your customers really expect.

Analytics

You have goals, we provide KPIs

  • Enjoy a business-oriented monitoring suite,
  • Monitor performance, and increase performance over time,
  • Highlight automation opportunities from logs clustering.

Logs clustering

Quit the guesswork, focus on reality

  • Logs clustering technology to improve resolution rate,
  • Self-learning AI to improve efficiency,
  • Business-oriented tools for complete autonomy

Content satisfaction

Provide the best answers

  • Understand unsatisfaction reasons,
  • Monitor questions popularity,
  • Improve your resolution rate.

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